Privacy policy

Last updated: October 2026

1. Controller

The controller responsible for data processing on this website under the EU General Data Protection Regulation (GDPR) is:

Isabela Vernier
Rooted
Prinzessinnenstraße 15T
12307 Berlin, Germany
Email: isabela@rooted-relocation.de
Phone: +49 174 1584455

2. Overview

This website does not use cookies, analytics or tracking tools, social media plugins or embedded third-party content. Fonts and images are loaded only from our own web space. We process personal data only to the extent needed to run the website and to answer your inquiries.

3. Hosting and server log files

This website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. When you visit the website, the server automatically records information that your browser transmits (server log files). This includes:

IP address of the requesting device
date and time of access
page or file requested and amount of data transferred
referrer URL (the page visited before)
browser type, browser version and operating system

This data is not combined with other data sources and is not used to identify individual people. It is processed to deliver the website technically and to keep it secure and stable. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest is the secure and error-free operation of the website. Log files are kept only as long as needed for these purposes and are then deleted or anonymized.

We have a data processing agreement with IONOS under Art. 28 GDPR. For more information, see the IONOS privacy policy: ionos.de/terms-gtc/datenschutzerklaerung.

4. SSL/TLS encryption

This website uses SSL/TLS encryption for security. You can recognize an encrypted connection by "https://" and the padlock symbol in your browser's address bar.

5. Contact by email or phone

If you contact us by email or phone, we process the data you share with us (for example your name, company, email address, phone number and the content of your inquiry) to handle your inquiry and get back to you.

The legal basis is Art. 6(1)(b) GDPR where your inquiry relates to a contract or to steps taken before entering into a contract. In all other cases the legal basis is Art. 6(1)(f) GDPR; our legitimate interest is handling inquiries effectively.

We keep your data until the purpose no longer applies, for example once your inquiry has been fully handled, or until you ask us to delete it. Statutory retention obligations, in particular under commercial and tax law, remain unaffected. Our email mailbox is also operated by IONOS.

6. Sharing of data

We only pass your data to third parties if this is necessary to handle your inquiry or perform a contract, if you have consented, or if we are legally required to do so. This website does not transfer data to countries outside the European Union.

7. Your rights

You have the right at any time to:

access the data we hold about you (Art. 15 GDPR)
have incorrect data corrected (Art. 16 GDPR)
have your data deleted (Art. 17 GDPR)
restrict processing (Art. 18 GDPR)
data portability (Art. 20 GDPR)
object to processing (Art. 21 GDPR)

Right to object: Where we process data on the basis of Art. 6(1)(f) GDPR, you can object to this processing at any time on grounds relating to your particular situation.

To exercise these rights, simply email us at the address above.

8. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Berlin Commissioner for Data Protection and Freedom of Information (Berliner Beauftragte für Datenschutz und Informationsfreiheit), Alt-Moabit 59–61, 10555 Berlin, Germany.

9. Changes

We update this privacy policy when the website or legal requirements change. The version published here applies.